FAQs

1. What are the shipping options and delivery times?
We offer free shipping on all orders! Your items will be shipped out within 1-3 days, and delivery typically takes up to 8 days. You’ll receive a tracking number once your order is on its way!

2. What is your return and refund policy?
We want you to be 100% satisfied with your purchase! If you’re not happy with your order, you can return it within 30 days of delivery for a full refund or exchange. Items must be unused and in their original packaging.

💡 How to start a return:

1. Contact our support team with your order number.
2. We’ll provide you with return instructions.
3. Once we receive the item, we’ll process your refund or exchange.

(Note: Return shipping costs may apply unless the item is defective or incorrect.)

3. Do you offer order tracking?
Yes! Once your order ships, you'll receive a tracking email with a link to monitor your delivery. You can also track your order conveniently through the Shop app for real-time updates.

4. How can I contact customer support if I have an issue with my order?
If you have any questions or concerns, feel free to reach out to our customer support team at rush1ours@gmail.com. We’re here to help and will get back to you as soon as possible!

5. Are your products suitable for beginners?
Absolutely! Our products are designed to be user-friendly and suitable for beginners. Whether you’re just starting your fitness journey or easing into a new workout routine, our gear provides the comfort, support, and ease you need.